HELP, MY TOY WON’T TURN ON!
Some battery-operated toys have a paper slip in the battery compartment to protect the batteries that come with the toy, and it’s easy to mistake this for a defect. Make sure you’ve inspected the battery compartment, placed batteries in their proper positions, and screwed the cap on tightly before assuming it is defective.
Most rechargeable toys need to be given a full charge before use, so let the toy charge to completion before using it for the first time. Refer to the information booklet included for specific charging instructions. Doing so protects the integrity of the battery, much like a cell phone or any other product with a rechargeable battery.
I DON’T LIKE THIS TOY, WHAT TO DO NOW?
We are sorry to hear this. All of our products are amazing and high-quality, but we can’t always account for personal preferences. Sometimes finding the right sex toy is a bit of trial and error, we can’t allow you to try toys before purchase.
HOW DO I CLEAN MY TOYS?
Refer to our materials page in your package for all you need to know about cleaning and care for your toys!
MY PACKAGE IS NOT COMPLETE?
Sometimes products ship in two separate packages depending on their size, dimensions and which warehouse it is coming from, so your order may arrive in two separate packages. You may have only received the first part of your shipment, and the rest of your items should be arriving shortly. Please be patient and wait a few days!
CAN I PUT THIS IN MY BUM?
On each product page, there is a “specs” tab and this will tell you if it is anal-friendly! As a general rule of thumb, do not insert anything anally unless it has a definite stopping point (such as a base) or a strong, reinforced pull cord (kegel balls, for instance, do not have pull cords strong enough to make them safe for anal use.) www.FeelGoodKinky.com is not responsible for any injuries that may be caused.
I’M NOT SURE THE THING I GOT IS THE THING I ORDERED, HOW CAN I DOUBLE-CHECK?
Shoot us an email at email@example.com and we’ll double check it all for you, please include a picture of the package you received.
HOW OLD DO I HAVE TO BE TO ORDER FROM www.FeelGoodKinky.com?
U.S. law requires you to be 18 or older to order from www.FeelGoodKinky.com .
IS THIS TOY WATERPROOF?
Product packaging can often be confusing. Many products that are not waterproof say they have waterproof capabilities. If you aren’t sure whether a toy is waterproof or not, please refer to the product page. If the toy is listed as “splash-proof”, this means the toy is shower-friendly, but should not be submersed. If the toy is listed as “waterproof”, then the toy is, in fact, waterproof and can be submersed. If a toy plugs into a wall outlet, do not use the toy near water, and spot-clean the toy while unplugged. www.FeelGoodKinky.com is not liable for any injury resulting from misuse of a toy.